AI is transforming healthcare contact centers by improving efficiency, communication, and cost management. But how do you measure its value? This article breaks down how to calculate ROI for AI investments, ensuring your organization benefits both financially and operationally.
ROI Calculator: Measuring AI Impact in Healthcare Contact Centers
Chance Sassano
Chance is the Founder and Principal Consultant at AuthenTech AI, where he helps healthcare organizations cut through AI noise and build technology solutions that work. He specializes in identifying genuine opportunities for automated interactions while avoiding the costly pitfalls that derail most implementations.