Compliance Answer

Is Freed HIPAA Compliant?

A BAA on every plan, including the trial, but the training question has a nuance worth reading closely.

The Verdict

Freed includes its BAA in the platform Terms of Use on every plan, including the trial, which is the cleanest BAA posture in this directory. The nuance, Freed trains its AI on de-identified notes, and no opt-out for that is documented.

PHI is excluded from training per the vendor; the de-identified content of your clinical notes is not.

Fact table (sources checked 2026-07-12)
BAAAll plans, automatic in Terms of Use; countersigned copy on request
Trains on your dataOn de-identified notes; "Protected health information is never used for AI training purposes"; no documented opt-out
Enterprise controlsAuto-deletion of recordings, 30-day note auto-delete option; SSO and audit logs UNVERIFIED
Sourcesgetfreed.ai/security; help.getfreed.ai BAA and privacy articles

The Catch

De-identified is a defined HIPAA standard, and the vendor claim is defensible, but organizations that want zero training of any derivative of their notes should compare Heidi Health's flat no-training stance.

If Your Staff Use It

Individual clinicians are auto-covered by the Terms of Use BAA, but an organization should still request the countersigned agreement and confirm admin controls before sanctioning at scale.

The Policy Question Comes Before The Note-Taking Question

Whether it is Freed or another clinical scribe, the first control is a policy your staff can follow. Generate a healthcare-ready draft in minutes, then decide which tools earn a place in it.