Is Heidi Health HIPAA Compliant?
A clean training stance undercut by one missing detail, which tier actually includes the BAA.
The Verdict
Heidi executes BAAs when handling PHI as a business associate and states plainly that it does not use your data to train its AI. The gap is administrative, no vendor page says which plan tier includes the BAA, so get the executed agreement attached to your specific plan before PHI touches it.
| BAA | Yes; tier unspecified (pricing page silent) |
| Trains on your data | No ("Heidi doesn't use any of your data to train our AI") |
| Enterprise controls | Practice tier: SSO, team management, custom hosting; SOC 2 Type 2, ISO 27001, US data residency |
| Sources | heidihealth.com/en-us/compliance/hipaa, /safety, /pricing |
The Catch
Silence on tiers. Strong compliance page, strong training stance, and a pricing page that never mentions the BAA. Get it attached to your order form.
If Your Staff Use It
Among clinician scribes found in the wild, this is one of the easier ones to bring into a sanctioned program, if the paperwork gets pinned down.
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Whether it is Heidi Health or another clinical scribe, the first control is a policy your staff can follow. Generate a healthcare-ready draft in minutes, then decide which tools earn a place in it.