Compliance Answer

Is Read AI HIPAA Compliant?

A checklist of five prerequisites stands between this tool and PHI. Miss one and there is no BAA.

The Verdict

Read AI supports HIPAA only in a specific configuration, Enterprise+ annual plan, minimum five licenses, SAML SSO and domain capture enabled, and a BAA executed through support. Model contribution is opt-in and off by default.

Any other Read AI setup is never for PHI.

Fact table (sources checked 2026-07-12)
BAAEnterprise+ annual only, 5-license minimum, via [email protected]
Trains on your dataOff by default; model contribution is opt-in
Enterprise controlsSAML (required), domain capture (required), retention policy, integrations off by default in HIPAA workspaces
Sourcessupport.read.ai HIPAA article; read.ai/privacy

The Catch

The prerequisites are mandatory, not recommended, and the vendor warns ePHI must not appear in meeting titles or calendar invites, which is exactly where clinical teams put patient names.

If Your Staff Use It

Calendar hygiene is the immediate risk, even before transcript content. Audit meeting titles first.

The Policy Question Comes Before The Prerequisite Question

Whether it is Read AI or another meeting tool, the first control is a policy your staff can follow. Generate a healthcare-ready draft in minutes, then decide which tools earn a place in it.