Is Read AI HIPAA Compliant?
A checklist of five prerequisites stands between this tool and PHI. Miss one and there is no BAA.
The Verdict
Read AI supports HIPAA only in a specific configuration, Enterprise+ annual plan, minimum five licenses, SAML SSO and domain capture enabled, and a BAA executed through support. Model contribution is opt-in and off by default.
Any other Read AI setup is never for PHI.
| BAA | Enterprise+ annual only, 5-license minimum, via [email protected] |
| Trains on your data | Off by default; model contribution is opt-in |
| Enterprise controls | SAML (required), domain capture (required), retention policy, integrations off by default in HIPAA workspaces |
| Sources | support.read.ai HIPAA article; read.ai/privacy |
The Catch
The prerequisites are mandatory, not recommended, and the vendor warns ePHI must not appear in meeting titles or calendar invites, which is exactly where clinical teams put patient names.
If Your Staff Use It
Calendar hygiene is the immediate risk, even before transcript content. Audit meeting titles first.
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