Is Zoom AI Companion HIPAA Compliant?
The strongest posture among meeting tools in this directory, with one feature-availability catch to confirm before rollout.
The Verdict
Zoom AI Companion can operate under HIPAA on paid Zoom plans with a BAA, and Zoom states it does not use customer meeting content to train its or third-party AI models. This is the strongest posture among meeting tools in this directory, with one caveat.
Zoom says certain AI features may be unavailable for BAA accounts.
| BAA | Paid plans broadly (Pro, Business, Business Plus, Enterprise) |
| Trains on your data | No, categorically: audio, video, chat, screen share, attachments |
| Enterprise controls | Admin AI feature management; HITRUST CSF alignment; details in Zoom's HIPAA guide PDF |
| Sources | support.zoom.com KB0067751; zoom.com HIPAA-ready page |
The Catch
The feature asterisk. A BAA account may not get every AI Companion feature, and the available set changes. Confirm the current feature list for BAA accounts before telling clinicians what they can use.
If Your Staff Use It
Zoom AI Companion is the likeliest tool in this directory to be sanctionable as-is. Verify the BAA covers your specific plan, then decide feature-by-feature in policy.
Related Resources
Continue across the compliance directory and the core governance hubs
AI Tool HIPAA Compliance Directory
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Read article →Best HIPAA Compliant AI Platforms
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Read article →The Policy Question Comes Before The Feature Question
Whether it is Zoom AI Companion or another meeting tool, the first control is a policy your staff can follow. Generate a healthcare-ready draft in minutes, then decide which features earn a place in it.